Effective Date: July 16, 2025
Last Updated: July 16, 2025

Welcome to Cleft Pathways (the “Organization”, “we”, “us”, or “our”). By accessing or using our website at [yourdomain.org] (the “Website”), including any resources, directories, forms, downloadable materials, videos, blog posts, emails, or social media content linked from the Website (collectively, the “Services”), you agree to comply with and be bound by the following Terms of Service (“Terms”).

If you do not agree to these Terms, do not use this Website.

1. Use of Website

You must be at least 18 years old to use this Website. By accessing the Website, you warrant that you are of legal age and have the full authority to enter into these Terms.

You agree to use the Website only for lawful, non-commercial purposes related to the mission of Cleft Pathways.

2. Informational Use Only

The content provided on this Website is for general informational, educational, and community support purposes only. It is not intended to serve as or replace professional medical advice, diagnosis, or treatment.

We do not guarantee the accuracy, completeness, or usefulness of any information on the Website. Always consult a licensed healthcare or mental health provider before making medical decisions.

3. Provider Directory

Cleft Pathways hosts a publicly accessible directory of healthcare and related professionals (“Provider Directory”) who have been reported by users as serving adults with cleft lip and/or palate.

• Inclusion in the Provider Directory does not constitute endorsement or verification by Cleft Pathways.
• We do not independently vet credentials, outcomes, or current status of providers.
• Users are solely responsible for performing their own due diligence before choosing to contact or work with any listed provider.

We reserve the right to add, modify, or remove entries at our sole discretion.

4. Story Submissions

We invite members of the community to share their personal experiences related to cleft care (“Stories”).

By submitting a Story via our Website or any affiliated platform, you agree to the following:

• You are the original author or have full permission to share the content.
• You grant Cleft Pathways a non-exclusive, worldwide, royalty-free license to publish, edit, excerpt, display, and distribute your Story on any platform, now or in the future.
• Your Story may be edited for clarity, length, privacy, or alignment with our mission.
• We are not obligated to publish every submission and may reject or remove any content at our discretion.
• Do not include full names, contact information, or private details about other individuals unless you have explicit written permission from them.

You understand that submitted content may be public and agree to that visibility.

5. User Conduct

You agree not to:

• Post or transmit any false, misleading, defamatory, or obscene content.
• Submit spam, solicitations, or commercial content.
• Attempt to interfere with the operation of the Website or access restricted areas.
• Misrepresent yourself or impersonate another person.
• Scrape, harvest, or republish directory data for commercial or unauthorized use.

Violation of this section may result in immediate termination of access.

6. Intellectual Property

All content on this Website (excluding user-submitted Stories), including graphics, text, logos, and downloadable resources, is the property of Cleft Pathways and protected under U.S. and international copyright laws.

You may not reproduce, modify, distribute, or exploit any content for commercial purposes without our express written permission.

7. Third-Party Links

The Website may link to third-party websites or services. We do not endorse, control, or assume responsibility for any content, policies, or practices of third-party sites. Access them at your own risk.

8. Disclaimers and Limitation of Liability

Your use of this Website is at your sole risk. The Website and its content are provided “as is” and “as available” without warranties of any kind.

Cleft Pathways is not liable for any direct, indirect, incidental, consequential, or special damages arising from your use or misuse of the Website, Services, Provider Directory, or user-submitted content.

9. Privacy

Use of the Website is also governed by our Privacy Policy, which explains how we collect, use, and protect user information.

10. Modifications

We reserve the right to update or change these Terms at any time. Continued use of the Website after changes are posted constitutes your acceptance of the new Terms.

11. Termination

We may restrict or terminate your access to the Website at any time, for any reason, without notice.

12. Governing Law

These Terms are governed by the laws of the State of Florida, without regard to conflict of law principles. Any legal action shall be filed in Alachua County, Florida.

13. Contact

If you have any questions about these Terms, contact us using the contact form below.